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Process Serving FAQs

Common questions about requesting service in Austin, Travis, Williamson and Burnet Counties. Discuss your documents and deadline with Jessica for individual guidance about the assignment.

Standard Process Serving

Q: What legal documents can you serve?

RAM handles summonses, citations, subpoenas, protective orders, family-law documents, eviction notices, small-claims paperwork, and other qualifying civil legal documents.

What if service cannot be completed?

RAM makes lawful and reasonable efforts to complete service. If service cannot be completed, an affidavit of non-service may be provided as appropriate.

Do you provide documentation after service?

Yes. RAM provides properly completed service documentation and affidavits as appropriate for the assignment.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

Same-Day and Rush Service

Q: What is the cutoff for same-day service?

Same-day requests must be received by 12:00 p.m.

Will I receive updates?

Yes. RAM provides status updates throughout the service process for rush assignments.

Can multiple attempts be made?

Yes. Multiple attempts at different times of day may be made when appropriate.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

Registered Agent Delivery

Q: Which registered agents do you serve?

RAM delivers documents to CSC, CT Corp, InCorp, Texas Registered Agents, Paracorp, Capital Services, the Secretary of State, and other qualifying registered-agent locations.

Can registered-agent delivery be rushed?

Rush and same-day options may be available for urgent deadlines. Confirm timing and availability when submitting the request.

What information should I provide?

Send the service documents, entity or registered-agent name, delivery address if available, deadline information, and any special return or filing instructions.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

Skip Tracing

Q: When should I request skip tracing?

Request skip tracing when the available address is outdated, returned mail suggests a move, or earlier attempts show the person is no longer at the known location.

What methods are used?

RAM uses database searches, current-address research, alternative-address searches, and field verification as appropriate.

Does skip tracing guarantee service?

No. RAM makes lawful and reasonable efforts but cannot guarantee that an individual will be found or served.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

Court Filing & Document Retrieval

Q: Do you handle both e-filing and in-person filing?

Yes. RAM provides both e-filing and in-person filing support with county and district courts.

Can you retrieve court documents and copies?

Yes. Courthouse document retrieval and copy services are available.

Are filing fees included?

Court filing fees, copy fees, and other third-party expenses are passed through to the client.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

Mobile Notary

Q: What documents can be notarized?

RAM offers notarization for affidavits and legal documents, subject to applicable notarial requirements.

Do you offer mobile appointments?

Yes. Mobile notary appointments are available by arrangement.

Can the notary help complete legal paperwork?

No. A notary can perform a notarial act but cannot provide legal advice, select forms, or explain how to complete legal documents.

How do I request a quote?

Choose your county, service and urgency on Request Service, then send your contact details and relevant documents. Jessica reviews pricing and availability before accepting the assignment.

RAM does not provide legal advice or guarantee service or court outcomes. Requirements vary by court, document and proceeding.

Ready to Get Started?

Submit your documents and service details for pricing and availability, or call or text 512-777-8860 to discuss your deadline.